Classes to do not take place on holiday Mondays and for the rest of that week. Holiday weeks are never included in your fees and you are not charged for them.

With 48 hours notice, Flex lessons may be rescheduled for any reason at all to another available time within 1 week of the originally scheduled lesson. After this time, the Flex lesson will be considered forfeited.

With 48 hours notice, a maximum of two Piano lessons may be rescheduled to another time within 1 week of the canceled lesson based on mutual availability of the student and teacher.

For regularly scheduled classes, missed classes may be made up within the same week if another class is available and space permitting.

Each student is allowed a maximum of two last minute lesson cancellations per year due to illness. The missed lesson may be made up within 1 week of the canceled lesson. If the student does not show up without advance notice, the lesson will be considered forfeited.

Piano lessons that are canceled due to illness will count toward the maximum of two canceled lessons permitted per year.

Regularly scheduled classes that are missed may be made up within the same week if available and space permitting.

Students registered as in-person students may attend online and vice versa if both options are available for a program and space permitting. A request to change the learning platform for a specific lesson must be submitted in writing at least 48 hours in advance.